Provider profile

ZEN.COM

EU business account

4.5on Trustpilot· 7,511 reviews

Multi-currency business account from a Lithuanian e-money institution, with IBANs in 28 currencies, SEPA, SEPA Instant and SWIFT transfers, and business cards. The Smart plan is free.

  • Lithuania
  • EMI
  • Business account
  • 28 currencies
  • Free plan

Regulated by

  • Bank of Lithuania · LithuaniaNo. LB000457
Provider type
E-money institution
IBAN
IBAN accounts in 28 currencies
Payment rails
SEPA, SEPA Instant, SWIFT
Cards
Virtual and physical Mastercard or Visa
Safeguarding
Not published
Non-residents
Not published
Support languages
29 languages
Support channels
In-app chatWebsite live chatEmailSupport tickets

Overview

ZEN.COM, at a glance.

ZEN.COM is an e-money institution headquartered in Lithuania, regulated by Bank of Lithuania. Business accounts cost from €0 a month. Opening an account takes 3–5 days.

Why businesses pick ZEN.COM

  • Free Smart plan, with one physical and one virtual card
  • IBAN accounts in EUR, USD, GBP and 25 more currencies
  • 24/7 support in 29 languages
  • Accepts companies from 86 countries

Watch out for

  • No phone support
  • On Smart, SWIFT costs 0.1% plus €15 and currency exchange 0.5%
  • Companies from countries outside its list of 86 cannot apply
  • You cannot choose between Mastercard and Visa

Business fit

Will ZEN.COM accept your business?

Four quick answers. Where your company is registered and what it does rule a provider in or out faster than anything else.

Based on ZEN.COM's published rules

Likely fit

ZEN.COM lists both United Kingdom companies and E-commerce as accepted.

ZEN.COM does not publish a minimum company age or turnover, so those two answers are not checked here.

This is one provider. Your profile checks all of them.

  • Every provider that fits your business
  • The reason behind each match
  • Company age and turnover checked too
See all my matches

Who it works with

Accepted and not accepted.

What ZEN.COM publishes about the businesses it takes on.

Who ZEN.COM serves

  • E-commerce
  • Startups and SMEs

Not supported

Industries and countries ZEN.COM does not accept, from its own published lists.

Industries

  • Businesses known to be illegal where they or ZEN.COM operate, including stolen goods, narcotics, pyramid or Ponzi schemes, illegal distribution of intellectual property, unlicensed payment services or gambling, human trafficking and account selling
  • Operating a business that requires a licence, permit or registration without having it
  • Home-made alcoholic beverages, cigarettes and tobacco
  • Ammunition, guns, arms, offensive weapons, poisons, dangerous substances and firearms
  • Providers of offshore bank transactions, anonymous accounts and shell banking
  • Selling, hosting, distributing, producing or promoting offensive materials
  • Pornography and adult content, escort services and other sex-work-connected activities
  • Customers known or reasonably suspected to be involved in illegal or criminal activities
  • Fake goods and counterfeit consumer products

Countries

  • Not published

Coverage

Where can you use ZEN.COM?

Coverage is a starting point. It does not confirm that every business in these markets is eligible.

Supported currencies

28 currencies

IBAN accounts in EUR, USD, GBP and 25 more currencies.

Payment reach

Not published

Who can apply

Company incorporation countries86 countries · show list
  • Andorra
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Åland Islands
  • Belgium
  • Brazil
  • Bulgaria
  • Cambodia
  • Canada
  • Cayman Islands
  • China
  • Colombia
  • Comoros
  • Costa Rica
  • Croatia
  • Curaçao
  • Cyprus
  • Czechia
  • Denmark
  • Dominica
  • Estonia
  • Finland
  • France
  • French Guiana
  • Gambia
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Guadeloupe
  • Guernsey
  • Hong Kong SAR China
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jersey
  • Kazakhstan
  • South Korea
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritius
  • Mayotte
  • Mexico
  • Moldova
  • Montenegro
  • Netherlands
  • New Zealand
  • Norway
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Réunion
  • Romania
  • St. Lucia
  • St. Martin
  • St. Vincent & Grenadines
  • Saudi Arabia
  • Serbia
  • Seychelles
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Türkiye
  • United Arab Emirates
  • United Kingdom
  • United States
  • British Virgin Islands
Owner nationality244 countries · show list
  • Andorra
  • United Arab Emirates
  • Antigua & Barbuda
  • Anguilla
  • Albania
  • Armenia
  • Angola
  • Argentina
  • American Samoa
  • Austria
  • Australia
  • Aruba
  • Åland Islands
  • Azerbaijan
  • Bosnia & Herzegovina
  • Barbados
  • Bangladesh
  • Belgium
  • Burkina Faso
  • Bulgaria
  • Bahrain
  • Burundi
  • Benin
  • St. Barthélemy
  • Bermuda
  • Brunei
  • Bolivia
  • Caribbean Netherlands
  • Brazil
  • Bahamas
  • Bhutan
  • Bouvet Island
  • Botswana
  • Belarus
  • Belize
  • Canada
  • Cocos (Keeling) Islands
  • Congo - Kinshasa
  • Central African Republic
  • Congo - Brazzaville
  • Switzerland
  • Côte d’Ivoire
  • Cook Islands
  • Chile
  • Cameroon
  • China
  • Colombia
  • Costa Rica
  • Cuba
  • Cape Verde
  • Curaçao
  • Christmas Island
  • Cyprus
  • Czechia
  • Germany
  • Djibouti
  • Denmark
  • Dominica
  • Dominican Republic
  • Algeria
  • Ecuador
  • Estonia
  • Egypt
  • Western Sahara
  • Eritrea
  • Spain
  • Ethiopia
  • Finland
  • Fiji
  • Falkland Islands
  • Micronesia
  • Faroe Islands
  • France
  • Gabon
  • United Kingdom
  • Grenada
  • Georgia
  • French Guiana
  • Guernsey
  • Ghana
  • Gibraltar
  • Greenland
  • Gambia
  • Guinea
  • Guadeloupe
  • Equatorial Guinea
  • Greece
  • South Georgia & South Sandwich Islands
  • Guatemala
  • Guinea-Bissau
  • Guyana
  • Hong Kong SAR China
  • Heard & McDonald Islands
  • Honduras
  • Croatia
  • Haiti
  • Hungary
  • Indonesia
  • Ireland
  • Israel
  • Isle of Man
  • India
  • British Indian Ocean Territory
  • Iraq
  • Iran
  • Iceland
  • Italy
  • Jersey
  • Jamaica
  • Jordan
  • Japan
  • Kenya
  • Kyrgyzstan
  • Cambodia
  • Kiribati
  • Comoros
  • St. Kitts & Nevis
  • North Korea
  • South Korea
  • Kuwait
  • Cayman Islands
  • Kazakhstan
  • Laos
  • Lebanon
  • St. Lucia
  • Liechtenstein
  • Sri Lanka
  • Liberia
  • Lesotho
  • Lithuania
  • Luxembourg
  • Latvia
  • Libya
  • Morocco
  • Monaco
  • Moldova
  • Montenegro
  • St. Martin
  • Madagascar
  • Marshall Islands
  • North Macedonia
  • Mali
  • Myanmar (Burma)
  • Mongolia
  • Macao SAR China
  • Northern Mariana Islands
  • Martinique
  • Mauritania
  • Montserrat
  • Malta
  • Mauritius
  • Maldives
  • Malawi
  • Mexico
  • Malaysia
  • Mozambique
  • Namibia
  • New Caledonia
  • Niger
  • Norfolk Island
  • Nigeria
  • Nicaragua
  • Netherlands
  • Norway
  • Nepal
  • Nauru
  • Niue
  • New Zealand
  • Oman
  • Panama
  • Peru
  • French Polynesia
  • Papua New Guinea
  • Philippines
  • Pakistan
  • Poland
  • St. Pierre & Miquelon
  • Pitcairn Islands
  • Puerto Rico
  • Palestinian Territories
  • Portugal
  • Palau
  • Paraguay
  • Qatar
  • Réunion
  • Romania
  • Rwanda
  • Saudi Arabia
  • Solomon Islands
  • Seychelles
  • Sudan
  • Sweden
  • Singapore
  • St. Helena
  • Slovenia
  • Svalbard & Jan Mayen
  • Slovakia
  • Sierra Leone
  • San Marino
  • Senegal
  • Somalia
  • Suriname
  • South Sudan
  • São Tomé & Príncipe
  • El Salvador
  • Sint Maarten
  • Syria
  • Eswatini
  • Turks & Caicos Islands
  • Chad
  • French Southern Territories
  • Togo
  • Thailand
  • Tajikistan
  • Tokelau
  • Timor-Leste
  • Turkmenistan
  • Tunisia
  • Tonga
  • Türkiye
  • Trinidad & Tobago
  • Tuvalu
  • Taiwan
  • Tanzania
  • Ukraine
  • Uganda
  • U.S. Outlying Islands
  • United States
  • Uruguay
  • Uzbekistan
  • Vatican City
  • St. Vincent & Grenadines
  • Venezuela
  • British Virgin Islands
  • U.S. Virgin Islands
  • Vietnam
  • Vanuatu
  • Wallis & Futuna
  • Samoa
  • Yemen
  • Mayotte
  • South Africa
  • Zambia
  • Zimbabwe

Owner residency

Not published

Company types

Companies, Partnerships, Sole traders, Other legal entities

Pricing

What does ZEN.COM cost?

Look beyond the monthly fee. Your total cost depends on how many transfers you make, where they go and how much you convert.

Account cost

Opening fee

Not published

Monthly fee

From €0

depends on plan

  • Smart

    Lowest cost

    €0 per month

    Setup fee not published

  • Enterprise

    €100 per month

    Setup fee not published

Transaction fees

Transaction fees
CostSmartEnterpriseHow it is charged
Outgoing
SEPA0.1%, min €1FreePercentage, with a minimum charge
SWIFT / international0.1% + €150.1% + €3Percentage plus a fixed fee · With shared bank charges; more if you cover all charges

Other fees

Currency exchange (FX)

Currency exchange (FX)
CostListed amountHow it is charged
FX markup0–0.5%Percentage of the amount; varies by plan · 0.5% on Smart, none on Enterprise

Cards

Cards
CostListed amountHow it is charged
Virtual card issueFreeNo charge · One on Smart, three on Enterprise
Physical card issueFreeNo charge · One on Smart, two on Enterprise
ATM withdrawal2%Percentage of the amount · Free up to €200 a month on Smart, €1,500 on Enterprise

Onboarding

From application to live account.

Opening an account typically takes three to five business days.

  1. 1

    Check eligibility

    Confirm your company's country and your passport are supported.

  2. 2

    Contact form

    Fill in the online form.

  3. 3

    Onboarding email

    ZEN emails you within a few days with the next steps.

  4. 4

    Verification

    Shareholders, directors and owners verify their identity.

Documents you need

  • Valid passport/identity document from an accepted country
  • Shareholder, director and UBO identity information

FAQ

Your questions, answered.

Is ZEN.COM a bank?

No. UAB ZEN.COM is an e-money institution licensed by the Bank of Lithuania, authorisation code LB000457. The business account is an electronic-money account, not a bank deposit.

How much does a ZEN.COM business account cost?

The Smart plan is free and Enterprise costs €100 a month. On Smart, a SEPA payment costs 0.1% with a €1 minimum, SWIFT 0.1% plus €15, and currency exchange 0.5%. On Enterprise, SEPA payments and currency exchange carry no fee.

Which countries does ZEN.COM accept companies from?

ZEN publishes a list of 86 countries, including the EU, the UK, the US, Canada, Australia, Hong Kong, Singapore and the UAE. Companies registered elsewhere cannot open a business account.

Which businesses does ZEN.COM not accept?

Its prohibited activities include unlicensed businesses, weapons, pornography and adult content, home-made alcohol and tobacco, offshore banking and shell banking, counterfeit goods and offensive materials.

Does ZEN.COM offer cards?

Yes. Virtual and physical business cards, issued as Mastercard or Visa depending on availability. Smart includes one of each free; Enterprise includes two physical and three virtual.

Alternatives

How ZEN.COM compares.

If ZEN.COM is not the right fit, these providers work with similar businesses. Compare their listed licences and services below.

ZEN.COM and similar providers
ProviderLicensed inKnown for
ZEN.COMThis pageE-money institution28 currenciesFree plan
Wise BusinessE-money institutionLow FX costsStandard businesses
Revolut BusinessBankCards and spend controlsStartups and SMEs
GenomeE-money institutionPublished pricesVisa cards
PayswixE-money institutionNamed IBANSEPA and SWIFT

Not sure which one fits? Your profile ranks them for your business, with the reason behind each.

One Finzil profile

Stop applying one provider at a time.

The usual route is to apply to each provider you find, then spend weeks going back and forth with its compliance team. Tell Finzil about your business once and start with the providers likely to say yes.

Find my options Free · 2 minutes · No obligation

Already decided on ZEN.COM? Open a ZEN.COM account

  1. 1

    Describe your business once

    Country, industry, owners and what you need. One profile, saved, instead of a new form for every provider.

  2. 2

    See who fits, and why

    Your matches, each with the reason behind it, so you know who would turn you down before you apply.

  3. 3

    Use the same profile to applyComing soon

    Send it to the providers you choose, without starting from scratch each time.