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Provider profile

Wallex

Singapore business account

1.9on Trustpilot· 20 reviews

Singapore payments platform for businesses trading in Asia: payments in 47 currencies, collections in 35 and a multi-currency wallet in 13, with no account fees and licences in Singapore, Hong Kong, Indonesia, Malaysia and Vietnam.

  • Singapore
  • Payment institution
  • Business account
  • Asia payments
  • 47 currencies

Regulated by

  • Monetary Authority of Singapore · SingaporeNo. PS20200433
  • Customs and Excise Department · Hong KongNo. 19-12-02935
  • Bank Indonesia · IndonesiaNo. 20/235/DKSP/83
  • Bank Negara Malaysia · MalaysiaNo. 00777
All 5 licences
  • State Bank of Vietnam · VietnamNo. 83/GP-NHNN
Provider type
Payment institution
IBAN
Not published
Payment rails
SWIFT, local transfers
Cards
Not published
Safeguarding
Customer funds held in a segregated account
Non-residents
Not published
Remote opening
Yes
Online sign-up; documents are sent as certified copies
Support languages
Not published
Support channels
EmailPhone

Overview

Wallex, at a glance.

Wallex is a payment institution headquartered in Singapore, regulated by Monetary Authority of Singapore, Customs and Excise Department, Bank Indonesia and 2 other regulators. The business account has no monthly fee. Opening an account takes 3–5 days.

Wallex says all customer funds are held in a segregated account. It is a business unit of M-DAQ Global Pte. Ltd.; the Singapore licence belongs to M-DAQ Payment Solutions Pte Ltd.

Why businesses pick Wallex

  • No membership cost or account fee
  • Payments in 47 currencies and collections in 35, including SGD, IDR, HKD, THB, MYR and PHP
  • Licensed in Singapore, Hong Kong, Indonesia, Malaysia and Vietnam
  • Onboarding documents are usually processed in 2 to 3 working days
  • Bulk payments to up to 200 beneficiaries in one file

Watch out for

  • Prices are not published: the percentage fee depends on the currency and is quoted by the sales team
  • Trustpilot score of 1.9 from 20 reviews
  • Built mainly for businesses in Singapore, Indonesia and Hong Kong; other countries on request
  • Payments to and from 28 countries are not supported, including Russia, Ukraine, Serbia and Albania
  • No list of prohibited industries is published

Business fit

Will Wallex accept your business?

Four quick answers. Where your company is registered and what it does rule a provider in or out faster than anything else.

Based on Wallex's published rules

Needs review

Wallex works with Import and export, but does not publish the countries it accepts companies from.

Wallex does not publish a minimum company age or turnover, so those two answers are not checked here.

This is one provider. Your profile checks all of them.

  • Every provider that fits your business
  • The reason behind each match
  • Company age and turnover checked too
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Who it works with

Accepted and not accepted.

What Wallex publishes about the businesses it takes on.

Who Wallex serves

  • Import and export
  • E-commerce
  • Startups and SMEs

Not supported

Industries and countries Wallex does not accept, from its own published lists.

Industries

  • Not published

Countries

  • Not published

Coverage

Where can you use Wallex?

Coverage is a starting point. It does not confirm that every business in these markets is eligible.

Supported currencies

47 currencies to pay out

Collections in 35 currencies, and the wallet holds 13. The currency codes are not published.

Payment reach

Not published

Who can apply

Company incorporation countries3 countries · show list
  • Singapore
  • Indonesia
  • Hong Kong SAR China

Owner nationality

Not published

Owner residency

Not published

Company types

Not published

Pricing

What does Wallex cost?

Look beyond the monthly fee. Your total cost depends on how many transfers you make, where they go and how much you convert.

Account cost

Opening fee

Free

Monthly fee

Free

  • Global Account

    SGD 0 per month

    SGD 0 setup · SGD 0 in year one

Transaction fees

Transaction fees
CostListed amountHow it is charged
Outgoing
SWIFT / internationalNot published

Other fees

Currency exchange (FX)

Currency exchange (FX)
CostListed amountHow it is charged
FX markupNot published

Onboarding

From application to live account.

Opening an account typically takes three to five business days.

  1. 1

    Apply

    Start the application online or through the sales team.

  2. 2

    Company and people

    Give the company's registration details, directors and owners.

  3. 3

    Checks

    Upload the documents requested and complete identity verification.

  4. 4

    Account live

    Once approved, the account is opened and you receive its details.

Documents you need

Not published

FAQ

Your questions, answered.

Is Wallex a bank?

No. Wallex is a business unit of M-DAQ Global Pte. Ltd. Its Singapore entity, M-DAQ Payment Solutions Pte Ltd, is licensed by the Monetary Authority of Singapore as a major payment institution, licence PS20200433.

How much does Wallex cost?

There is no membership cost. Outgoing SWIFT and local payments are priced by the payment, and incoming payments carry a percentage fee that depends on the currency. Currency conversion is at the mid-market rate plus a flat percentage that depends on the currencies. Wallex quotes these figures on request.

Who can open a Wallex account?

Businesses, mainly in Singapore, Indonesia and Hong Kong. Other countries are supported on request. Wallex does not offer personal accounts.

Which countries does Wallex not support?

It does not send money to or receive it from 28 countries, including Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, Syria and Ukraine, and cannot currently process payments to or from Myanmar. An application can be rejected if the business transacts with them.

Alternatives

How Wallex compares.

If Wallex is not the right fit, these providers work with similar businesses. Compare their listed licences and services below.

Wallex and similar providers
ProviderLicensed inKnown for
WallexThis pagePayment institutionAsia payments47 currencies
AirwallexE-money institutionGlobal accountsOnline businesses
StatrysMoney service operatorHong Kong accountFree account
AspirePayments platformFree planCorporate cards
CurrenxieMoney service operatorHong Kong accountMarketplace sellers

Not sure which one fits? Your profile ranks them for your business, with the reason behind each.

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Already decided on Wallex? Open a Wallex account

  1. 1

    Describe your business once

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  2. 2

    See who fits, and why

    Your matches, each with the reason behind it, so you know who would turn you down before you apply.

  3. 3

    Use the same profile to applyComing soon

    Send it to the providers you choose, without starting from scratch each time.