Overview
Neteller, at a glance.
Neteller is an e-money institution headquartered in the United Kingdom, regulated by FCA, Central Bank of Ireland, FINTRAC. Pricing is agreed with each client. Opening an account takes 3–5 days.
E-money is backed by money held in a separate bank account or by a guarantee or insurance policy. Neteller is not a bank, and the FSCS does not apply.
Why businesses pick Neteller
- No setup fee
- Hold almost 30 currencies, and add more at any time
- Receive payments from Neteller users through its gateway and API
- Send payments to partners and customers, singly or in bulk
- Withdraw to your company's bank account at any time, with no limit on frequency
- Licensed in the UK and Ireland
Watch out for
- Prices are an individual offer: no public fee table for businesses
- Exchanging between currencies, or between the EEA and rest-of-world balances, carries an FX fee that is not published
- EEA balances can be withdrawn only to EEA bank accounts, and the rest only to banks outside the EEA
- No business cards, and card withdrawals are not supported
- A long list of activities is not accepted, including tobacco, adult material, unlicensed gambling, multi-level marketing and payment aggregation
- Trustpilot score of 2.2 from almost 3,000 reviews
Business fit
Will Neteller accept your business?
Four quick answers. Where your company is registered and what it does rule a provider in or out faster than anything else.
Based on Neteller's published rules
Needs review
Neteller works with iGaming, but does not publish the countries it accepts companies from.
Neteller does not publish a minimum company age or turnover, so those two answers are not checked here.
This is one provider. Your profile checks all of them.
- Every provider that fits your business
- The reason behind each match
- Company age and turnover checked too
Who it works with
Accepted and not accepted.
What Neteller publishes about the businesses it takes on.
Who Neteller serves
- iGaming
- Forex
- Affiliate marketing
- E-commerce
Not supported
Industries and countries Neteller does not accept, from its own published lists.
Industries
- tobacco products
- prescription drugs
- drugs and drug paraphernalia
- weapons (including without limitation, knives, guns, firearms or ammunition)
- satellite and cable TV descramblers
- pornography
- adult material
- material which incites violence, hatred, racism or which is considered obscene
- government IDs and licences including replicas and novelty items
- any counterfeit products
- unlicensed or illegal lotteries or unlicensed or illegal gambling services (including without limitation the use of or participation in illegal gambling houses)
- unregistered charity services
- items which encourage or facilitate illegal activities
- prepaid debit cards or other stored value cards that are not associated with a particular merchant and are not limited to purchases of particular products or services
- third party processing or payment aggregation products or services
- multi-level marketing
- pyramid selling or ponzi schemes
- matrix programmes or other "get rich quick" schemes or high yield investment programmes
- goods or services that infringe the intellectual property rights of a third party
- un-coded/miscoded gaming
- timeshares or property reservation payments (On and Off Plan)
- illegal gambling services, including (but not limited to) illegal sports betting, casino games and poker games
- illegal purposes including but not limited to fraud and money laundering
Countries
- Not published
Coverage
Where can you use Neteller?
Coverage is a starting point. It does not confirm that every business in these markets is eligible.
Supported currencies
Almost 30 currencies
Choose a primary currency and add more at registration or later.
Payment reach
Not published
Who can apply
Company incorporation countries
Not publishedOwner nationality
Not publishedOwner residency
Not publishedCompany types
Registered companies, Sole proprietors
Pricing
What does Neteller cost?
Look beyond the monthly fee. Your total cost depends on how many transfers you make, where they go and how much you convert.
Account cost
Opening fee
Free
Monthly fee
Not published
Business account
Custom
Offer prepared for each business
Transaction fees
Other fees
Currency exchange (FX)
| Cost | Listed amount | How it is charged |
|---|---|---|
| FX markup | Not published | Applies when exchanging currencies, or between EEA and rest-of-world balances |
Cards
| Cost | Listed amount | How it is charged |
|---|---|---|
| Physical card issue | Not offered | Not available |
Onboarding
From application to live account.
Opening an account typically takes three to five business days.
- 1
Apply
Start the application online or through the sales team.
- 2
Company and people
Give the company's registration details, directors and owners.
- 3
Checks
Upload the documents requested and complete identity verification.
- 4
Account live
Once approved, the account is opened and you receive its details.
Documents you need
Not published
FAQ
Your questions, answered.
Is Neteller a bank?
No. Paysafe Financial Services Limited, which runs Neteller, is an e-money institution authorised by the UK FCA, reference 900015; in the EEA the service is provided by Paysafe Payment Solutions Limited, authorised by the Central Bank of Ireland. Money is safeguarded; the FSCS does not apply.
How much does a Neteller business account cost?
Opening is free, with no setup fee. Neteller prepares an individual offer for accepting payments based on your business model. An FX fee applies when you exchange currencies.
Who can open a Neteller business account?
Registered companies and sole proprietors; private persons cannot open a business account. Neteller turns down applications with false details, a website that does not work or a business model it does not support.
Which businesses does Neteller not accept?
Its terms list tobacco, prescription drugs, weapons, adult material, counterfeit goods, unlicensed gambling, unregistered charities, multi-level marketing and pyramid schemes, payment aggregation, timeshares and others. The list is not exhaustive.
Alternatives
How Neteller compares.
If Neteller is not the right fit, these providers work with similar businesses. Compare their listed licences and services below.
| Provider | Licensed in | Known for |
|---|---|---|
 NetellerThis pageE-money institution |    | 30 currenciesOnline merchants |
 Skrill BusinessE-money institution |  | Merchant wallet40+ currencies |
 PayoneerE-money institution | | Marketplace payoutsMass payments |
 Wise BusinessE-money institution |  | Low FX costsStandard businesses |
 Revolut BusinessBank |  | Cards and spend controlsStartups and SMEs |
Not sure which one fits? Your profile ranks them for your business, with the reason behind each.