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Provider profile

Fondy

Business account and payment acceptance (UK, FONDY LTD)

1.8on Trustpilot· 144 reviews

A UK e-money institution that combines online payment acceptance with a business account. Merchants take cards, open banking and local payment methods on their website, app or payment links, and settle into a Fondy Flow account with its own IBAN, from which they pay suppliers and partners by Faster Payments. For companies and sole traders registered in the UK or the EEA.

  • United Kingdom
  • E-money institution
  • Payment acceptance
  • Business account
  • Marketplaces

Regulated by

  • FCA · United KingdomFONDY LTDNo. 900705
Provider type
E-money institution
IBAN
IBAN in the company's name
Payment rails
Faster Payments, CHAPS (incoming), SEPA (outgoing)
Cards
Not offered
Safeguarding
Safeguarded at UK banks
Non-residents
Accepted if resident in the UK or the EEA
Remote opening
Yes
Support languages
English
Support channels
Website live chatEmailPhone

Overview

Fondy, at a glance.

Fondy is an e-money institution headquartered in the United Kingdom, regulated by FCA. The company behind Fondy is FONDY LTD. Business accounts cost from £10 a month. Opening an account takes from the same day to a week. Non-residents are accepted if they live in the UK or the EEA: Fondy's account terms require owners and directors to be legally resident in the UK or the EEA, and the company must be registered there.

FONDY LTD is an electronic money institution authorised by the FCA (FRN 900705). It says it holds 100% of customers' e-money at UK FCA-regulated credit institutions. E-money is not a bank deposit and is not covered by the FSCS.

Why businesses pick Fondy

  • Payment acceptance and a business account from one provider: card takings settle into the Fondy account
  • Published card rates: 1.4% + £0.20 for UK cards, 2% + £0.20 for EEA cards
  • No setup fee; incoming Faster Payments and transfers between Fondy accounts are free
  • Split payments, payouts and sub-account wallets for marketplaces and platforms
  • Opened online, also for companies whose owners live elsewhere in the EEA

Watch out for

  • Trustpilot 1.8 from 144 reviews; the three reviews of the last 12 months report held settlements and unreliable service
  • The account holds GBP only for now; other currencies are announced as coming soon
  • No business cards, direct debits or standing orders on the account
  • Limits: £25,000 a day out by Faster Payments, one user and three accounts per customer
  • Gambling, crypto, CFDs, dating and 45 other activities are not accepted
  • UK prices and terms date from August 2024, and fondy.eu says Fondy Ltd does not hold funds for its EU gateway

Business fit

Will Fondy accept your business?

Four quick answers. Where your company is registered and what it does rule a provider in or out faster than anything else.

Based on Fondy's published rules

Likely fit

Fondy lists both United Kingdom companies and E-commerce as accepted.

Fondy does not publish a minimum company age or turnover, so those two answers are not checked here.

This is one provider. Your profile checks all of them.

  • Every provider that fits your business
  • The reason behind each match
  • Company age and turnover checked too
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Who it works with

Accepted and not accepted.

What Fondy publishes about the businesses it takes on.

Who Fondy serves

  • E-commerce
  • Marketplaces
  • SaaS
  • Freelancers

Not supported

Industries and countries Fondy does not accept, from its own published lists.

Industries

  • 3rd party aggregation
  • Adult contents merchants
  • Any goods, products, services, or distributions prohibited by any applicable law or under the card schemes’ requirements
  • Any illegal internet content
  • Cannabis seeds
  • CFD trading, binary or digital options
  • Child abuse imagery or anything that suggests child pornography, including any website that uses the following terminology to market their product: “Lolita”, “Paedo”, “Preteen”, etc
  • Collection agencies
  • Counterfeit products or replicas
  • Credit repair companies
  • Cryptocurrency merchants
  • Cyber lockers or files sharing or storage for pictures, movies, etc. where IP can be breached or child abuse imagery can be distributed
  • Dating services
  • Drug paraphernalia
  • Essays and dissertations
  • ESTA, immigration or visa passport apps
  • Extended warranties
  • Fake prestige or credentials, fake academic papers, etc
  • Gambling
  • Game boosters
  • Get rich schemes
  • Government IDs, documents, or uniforms
  • Government loans
  • Hacking and cracking materials
  • HCG weight loss products
  • High-value dealers (other than diamonds or precious metals dealers)
  • Illegal substances and products (e.g. drugs, human organs, weapons)
  • Jailbreaker equipment or software (cable descramblers and copyright unlocking devices or technologies, modification chips, HD and Blu-ray Disc description devices, cell phone jammers)
  • Loan modification
  • Medical consultation
  • Medicinal marijuana
  • Merchants involved with bestiality or anything that suggests bestiality
  • Merchants involved with rape, hate, violence, incest, or anything that suggests rape, hate, violence, or incest
  • Monetization based on free offered services (will most likely be in violation of ULA)
  • Outbound telemarketing
  • Payday lenders
  • Penny auctions
  • Precious metals or materials
  • Pyramid schemes
  • Pyrotechnic devices and hazardous materials
  • Services, that can be retrieved for free
  • Social media services (followers and likes sellers)
  • Stamps and coins
  • Telemarketing companies involved with chain letters
  • Ticket brokers
  • Timeshare
  • Tobacco & electronic cigarettes
  • Unauthorized copyright media or software
  • Unlicensed lawyers or legal services

Countries

  • Not published

Coverage

Where can you use Fondy?

Coverage is a starting point. It does not confirm that every business in these markets is eligible.

Supported currencies

GBP

Local account details

1 currency

Account details in your company's name for receiving and paying on the country's own network, without SWIFT.

  • GBP · United Kingdom · IBAN (Faster Payments, CHAPS)

  • GBPLocal

The account holds GBP; Fondy says other currencies are coming. Outgoing SEPA payments in EUR are priced on its pricing page, and it accepts card payments in 150 currencies.

Payment reach

Not published

Who can apply

Company incorporation countries31 countries · show list
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom

Owner nationality

Not published
Owner residency31 countries · show list
  • United Kingdom
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden

Company types

Registered companies (Ltd, LLC, GmbH and similar), Sole proprietors and freelancers

Pricing

What does Fondy cost?

Look beyond the monthly fee. Your total cost depends on how many transfers you make, where they go and how much you convert.

Account cost

Opening fee

Free

Monthly fee

£10

  • Standard Account

    £10 per month

    £0 setup · £120 in year one

Transaction fees

Transaction fees
CostListed amountHow it is charged
Incoming
Faster Payments (GBP)FreeNo charge
From another Fondy accountFreeNo charge
Outgoing
SEPAFrom €1Fixed fee
Faster Payments (GBP)£1Fixed fee
CHAPS (GBP)Not offeredNot available · CHAPS is incoming only: £25 per payment received
To another Fondy accountFreeNo charge

Other fees

Payment acceptance

Payment acceptance
CostListed amountHow it is charged
Card payments1.4% + £0.2Percentage plus a fixed fee · UK debit and credit cards; EEA cards 2% + £0.20; international cards 3.2% + £0.20. Refund £0.50, chargeback £25

Currency exchange (FX)

Currency exchange (FX)
CostListed amountHow it is charged
FX markupNot published

Onboarding

From application to live account.

Fondy says sign-up takes from the same day to a week, depending on its verification checks.

  1. 1

    Sign up

    Start on fondyflow.io: choose registered company or sole proprietor and the country the business is based in.

  2. 2

    Business details

    Enter your details and the company's.

  3. 3

    Identity check

    Verify your identity online (Sumsub) and upload the documents requested; payment acceptance also needs a working website or business page.

  4. 4

    Account live

    Fondy says sign-up takes from the same day to a week, depending on its checks.

Documents you need

  • A fully operational website or business page (for payment acceptance)
  • Company documents
  • Identity verification of the people behind the business

FAQ

Your questions, answered.

Is Fondy regulated?

Yes. FONDY LTD (company 10063984) is an Authorised Electronic Money Institution on the FCA register, FRN 900705, since August 2017. It holds customers' e-money at UK FCA-regulated banks; e-money is not covered by the FSCS.

Does Fondy offer both an account and payment acceptance?

Yes. The Fondy Business Account (Flow) is an e-money account with its own IBAN for receiving and sending GBP by Faster Payments. Fondy's payment gateway takes cards, open banking and local methods such as Apple Pay, Google Pay, BLIK and iDEAL, and settles the takings into that account.

How much does Fondy cost?

The Standard Account is from £10 a month. Faster Payments in are free and out cost £1; CHAPS payments received cost £25. Card payments cost 1.4% + £0.20 for UK cards, 2% + £0.20 for EEA cards and 3.2% + £0.20 for international cards; a chargeback costs £25.

Who can open a Fondy account?

Companies and sole proprietors based in the UK or one of 30 EEA countries and Gibraltar listed on its application form. Owners and directors must be legally resident in the UK or the EEA.

What does Fondy not accept?

Its prohibited list has 49 entries, including gambling, cryptocurrency merchants, CFD and binary options trading, dating services, adult content, tobacco and e-cigarettes, payday lenders and timeshare.

What do Fondy's reviews say?

Fondy scores 1.8 from 144 reviews on Trustpilot. The three reviews posted in the last 12 months are all 1 star and report settlements held for months and an unreliable service; older reviews are mostly about declined applications.

Alternatives

How Fondy compares.

If Fondy is not the right fit, these providers work with similar businesses. Compare their listed licences and services below.

Fondy and similar providers
ProviderLicensed inKnown for
FondyThis pageE-money institutionBusiness accountMarketplaces
Viva.comBankMerchantsEUR account
SumUpBusiness accountFree planGBP
StripeE-money institutionOnline payments44 countries
EqwireE-money institutionGBP, EUR, USD IBANsBatch payments

Not sure which one fits? Your profile ranks them for your business, with the reason behind each.

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