Overview
Exactly, at a glance.
Exactly is an e-money institution headquartered in the United Kingdom, regulated by FCA. The company behind Exactly is Opay Holding Limited. Pricing is agreed with each client. Opening an account takes 3–5 days.
Exactly holds received funds in a segregated account, safeguarded under the Electronic Money Regulations 2011 until they are spent, withdrawn or returned. E-money is not a bank deposit and the FSCS does not cover it. Its terms say the IBAN may be issued by a third party, which it does not name.
Why businesses pick Exactly
- IBAN account in the company's name, alongside card acceptance
- Mass payouts to freelancers and partners
- Built for e-commerce, subscriptions, marketplaces and affiliate networks
- Support team covers four languages
- Trustpilot score of 4.2 from 20 reviews
Watch out for
- No prices published for the Payment Account
- Entities from 185 countries and territories are refused, including India, Hong Kong, the UAE, Brazil, Mexico, Turkey, Ukraine, Bulgaria and Croatia
- Payment rails and currencies not listed
- Opening is through the sales team
- Alcohol, adult content, tobacco, prescription drugs, timeshares and unregulated forex refused
Business fit
Will Exactly accept your business?
Four quick answers. Where your company is registered and what it does rule a provider in or out faster than anything else.
Based on Exactly's published rules
Likely fit
Exactly lists both United Kingdom companies and Online businesses and e-commerce stores as accepted.
Exactly does not publish a minimum company age or turnover, so those two answers are not checked here.
This is one provider. Your profile checks all of them.
- Every provider that fits your business
- The reason behind each match
- Company age and turnover checked too
Who it works with
Accepted and not accepted.
What Exactly publishes about the businesses it takes on.
Who Exactly serves
- E-commerce
- Marketplaces
- Affiliate marketing
- SaaS
All 8 industries on Exactly's accepted list
- Online businesses and e-commerce stores
- Global online merchants
- Subscription businesses
- Marketplaces and platforms
- Affiliate networks
- Businesses paying freelancers or stakeholders
- Businesses needing mass payouts
- Businesses needing multi-currency merchant accounts and reporting
Not supported
Industries and countries Exactly does not accept, from its own published lists.
Industries
- Alcohol sale
- Any fake, or counterfeit government ID's, Visas, State-issued Licenses
- Any goods or services that infringe on the intellectual property rights of third parties
- Illegal File Sharing
- Firearms and weapons (including without limitation, knives, ammunition, guns and anything that can be defined as a weapon or firearm)
- Material which incites or promote violence, hatred, prejudice or racism
- Pornography, adult material/content
- Prepaid or other stored value cards that are not associated with a particular merchant and/or are not limited to purchases of particular products or services
- Prescription drugs, illegal drugs, drugs (including steroids, health supplements)
- Pyramid or Ponzi scheme products or third-party payment processing or payment aggregation products, multi-level marketing and other “get-rich quick” schemes or high yield investment programs
- Satellite and cable TV descramblers
- Shell Banks
- Tobacco products (including electronic cigarettes and e-liquid)
- Timeshares or property reservation payments
- Illegal gambling services of any type
- Unregistered charity services/Non-Governmental Organizations
- Unregulated Forex Brokers
- Money laundering, terrorism financing, fraud, sanctions violations, tax evasion and other illegal activities
Countries
- Afghanistan · company
- Åland Islands · company
- Albania · company
- Algeria · company
- Angola · company
- Anguilla · company
- Antarctica · company
- Argentina · company
- Armenia · company
- Aruba · company
- Azerbaijan · company
- Bahamas · company
- Bangladesh · company
- Barbados · company
- Belarus · company
- Belize · company
- Benin · company
- Bermuda · company
- Bhutan · company
- Bolivia · company
- Caribbean Netherlands · company
- Bouvet Island · company
- Brazil · company
- British Indian Ocean Territory · company
- British Virgin Islands · company
- Brunei · company
- Bulgaria · company
- Burkina Faso · company
- Cambodia · company
- Cameroon · company
- Cape Verde · company
- Central African Republic · company
- Chad · company
- Christmas Island · company
- Cocos (Keeling) Islands · company
- Colombia · company
- Comoros · company
- Congo - Kinshasa · company
- Cook Islands · company
- Croatia · company
- Cuba · company
- Curaçao · company
- Djibouti · company
- Dominica · company
- Ecuador · company
- Egypt · company
- El Salvador · company
- Equatorial Guinea · company
- Eritrea · company
- Eswatini · company
- Ethiopia · company
- Falkland Islands · company
- Faroe Islands · company
- Micronesia · company
- Fiji · company
- French Guiana · company
- French Polynesia · company
- French Southern Territories · company
- Gabon · company
- Gambia · company
- Georgia · company
- Ghana · company
- Gibraltar · company
- Greenland · company
- Grenada · company
- Guadeloupe · company
- Guam · company
- Guatemala · company
- Guernsey · company
- Guinea · company
- Guinea-Bissau · company
- Guyana · company
- Haiti · company
- Heard & McDonald Islands · company
- Honduras · company
- Hong Kong · company
- India · company
- Indonesia · company
- Iran · company
- Iraq · company
- Isle of Man · company
- Côte d’Ivoire · company
- Jamaica · company
- Jersey · company
- Jordan · company
- Kazakhstan · company
- Kenya · company
- Kiribati · company
- Kosovo · company
- Kyrgyzstan · company
- Laos · company
- Lebanon · company
- Lesotho · company
- Liberia · company
- Libya · company
- Madagascar · company
- Maldives · company
- Mali · company
- Marshall Islands · company
- Martinique · company
- Mauritania · company
- Mauritius · company
- Mayotte · company
- Mexico · company
- Moldova · company
- Monaco · company
- Mongolia · company
- Montserrat · company
- Morocco · company
- Mozambique · company
- Myanmar (Burma) · company
- Nauru · company
- Nepal · company
- New Caledonia · company
- Nicaragua · company
- Niger · company
- Nigeria · company
- Niue · company
- Norfolk Island · company
- North Korea · company
- Northern Mariana Islands · company
- Pakistan · company
- Palau · company
- Palestinian Territories · company
- Panama · company
- Papua New Guinea · company
- Paraguay · company
- Peru · company
- Philippines · company
- Pitcairn Islands · company
- Puerto Rico · company
- Réunion · company
- Russia · company
- South Georgia & South Sandwich Islands · company
- St. Barthélemy · company
- St. Helena · company
- St. Lucia · company
- St. Martin · company
- St. Pierre & Miquelon · company
- Samoa · company
- San Marino · company
- Senegal · company
- Seychelles · company
- Sierra Leone · company
- Sint Maarten · company
- Solomon Islands · company
- Somalia · company
- South Africa · company
- South Sudan · company
- Sri Lanka · company
- St. Vincent & Grenadines · company
- Sudan · company
- Suriname · company
- Svalbard & Jan Mayen · company
- Syria · company
- Tanzania · company
- Thailand · company
- Timor-Leste · company
- Togo · company
- Tokelau · company
- Tonga · company
- Tunisia · company
- Türkiye · company
- Turks & Caicos Islands · company
- Tuvalu · company
- Uganda · company
- Ukraine · company
- United Arab Emirates · company
- U.S. Outlying Islands · company
- U.S. Virgin Islands · company
- Uzbekistan · company
- Vanuatu · company
- Vatican City · company
- Venezuela · company
- Vietnam · company
- Wallis & Futuna · company
- Western Sahara · company
- Yemen · company
- Zambia · company
- Zimbabwe · company
- Antigua & Barbuda · company
- Bosnia & Herzegovina · company
- St. Kitts & Nevis · company
- São Tomé & Príncipe · company
- Trinidad & Tobago · company
Coverage
Where can you use Exactly?
Coverage is a starting point. It does not confirm that every business in these markets is eligible.
Supported currencies
Not published
Payment reach
Not published
Who can apply
Company incorporation countries65 countries · show list
- American Samoa
- Andorra
- Australia
- Austria
- Bahrain
- Belgium
- Botswana
- Burundi
- Canada
- Cayman Islands
- Chile
- China
- Congo - Brazzaville
- Costa Rica
- Cyprus
- Czechia
- Denmark
- Dominican Republic
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Israel
- Italy
- Japan
- Kuwait
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macao SAR China
- Malawi
- Malaysia
- Malta
- Montenegro
- Namibia
- Netherlands
- New Zealand
- North Macedonia
- Norway
- Oman
- Poland
- Portugal
- Qatar
- Romania
- Rwanda
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- Tajikistan
- Turkmenistan
- United Kingdom
- United States
- Uruguay
Owner nationality
Not publishedOwner residency
Not publishedCompany types
Legal persons (companies); no unregistered charities or NGOs
Pricing
What does Exactly cost?
Look beyond the monthly fee. Your total cost depends on how many transfers you make, where they go and how much you convert.
Account cost
Opening fee
Not published
Monthly fee
Not published
Payment Account
Custom
Transaction fees
Other fees
Currency exchange (FX)
| Cost | Listed amount | How it is charged |
|---|---|---|
| FX markup | Not published |
Onboarding
From application to live account.
Opening an account typically takes three to five business days.
- 1
Contact sales
Write to Exactly's payment experts at info@exactly.com.
- 2
Register
Register for the Payment Account and give the KYC information requested.
- 3
Checks
Provide identity, address, ownership and source-of-funds documents.
- 4
Account live
Get access to the Business Portal and the account's IBAN.
Documents you need
Not published
FAQ
Your questions, answered.
Is Exactly a bank?
No. Opay Holding Limited, trading as Exactly, is an e-money institution authorised by the FCA, reference 901022. Funds are safeguarded, not covered by the FSCS.
How much does the Exactly Payment Account cost?
Exactly publishes no Payment Account prices: fees are tailored to each client and shown in the Business Portal before each transaction.
Which countries does Exactly not serve?
Its terms list 185 countries and territories whose entities it will not process, including India, Hong Kong, the UAE, Brazil, Mexico, Turkey, Ukraine, South Africa, Bulgaria, Croatia and Monaco.
Which businesses does Exactly not accept?
Its list includes alcohol sales, adult content, weapons, tobacco, prescription and other drugs, timeshares, unregulated forex brokers, shell banks, unregistered charities and illegal gambling.
Alternatives
How Exactly compares.
If Exactly is not the right fit, these providers work with similar businesses. Compare their listed licences and services below.
| Provider | Licensed in | Known for |
|---|---|---|
 ExactlyThis pageE-money institution |  | E-commerceMass payouts |
 PayDoE-money institution |   | Dedicated IBANHigh-risk industries |
 PaysetE-money institution | | 35 currenciesHigh-risk industries |
 Clear JunctionE-money institution |  | Financial institutionsDigital assets |
 OpenPaydE-money institution | | Virtual IBANsFintech infrastructure |
Not sure which one fits? Your profile ranks them for your business, with the reason behind each.