# Exactly: Business account > A UK e-money institution known for online payment acceptance, with a Payment Account for companies: an IBAN in the company's name, balances in a currency you choose, payments in and out, and mass payouts. Prices are tailored to each client. Entities from 185 listed countries are not accepted. Finzil profile: https://finzil.com/providers/exactly · Provider website: https://exactly.com · Facts checked: 2026-10-20 ## Key facts - **Monthly fee:** Not published (tailored to each client) - **Onboarding:** 3–5 days (typical) - **Provider type:** E-money institution - **IBAN:** IBAN in the company's name - **Payment rails:** Transfers in and out by IBAN - **Safeguarding:** Segregated accounts - **Headquarters:** United Kingdom - **Trustpilot:** 4.2 from 20 reviews (checked 2026-10-20) ## Who can apply - **Non-resident owners** (owner or director living outside the company's country): Not published - **Countries of incorporation accepted:** American Samoa, Andorra, Australia, Austria, Bahrain, Belgium, Botswana, Burundi, Canada, Cayman Islands, Chile, China, Congo - Brazzaville, Costa Rica, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Malawi, Malaysia, Malta, Montenegro, Namibia, Netherlands, New Zealand, North Macedonia, Norway, Oman, Poland, Portugal, Qatar, Romania, Rwanda, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Turkmenistan, United Kingdom, United States, Uruguay (only these) - **Countries of incorporation refused:** Afghanistan, Åland Islands, Albania, Algeria, Angola, Anguilla, Antarctica, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Caribbean Netherlands, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Kinshasa, Cook Islands, Croatia, Cuba, Curaçao, Djibouti, Dominica, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Micronesia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, Hong Kong SAR China, India, Indonesia, Iran, Iraq, Isle of Man, Côte d’Ivoire, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Puerto Rico, Réunion, Russia, South Georgia & South Sandwich Islands, St. Barthélemy, St. Helena, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Sudan, Sri Lanka, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Syria, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Tunisia, Türkiye, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, U.S. Outlying Islands, U.S. Virgin Islands, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Antigua & Barbuda, Bosnia & Herzegovina, St. Kitts & Nevis, São Tomé & Príncipe, Trinidad & Tobago - **Owner residency accepted:** Not published - **Owner residency refused:** Not published - **Owner nationality refused:** Not published - **Company types accepted:** Legal persons (companies); no unregistered charities or NGOs ## Industries - **Industries served:** E-commerce, Marketplaces, Affiliate marketing, SaaS - **Prohibited industries (provider's own list):** Alcohol sale; Any fake, or counterfeit government ID's, Visas, State-issued Licenses; Any goods or services that infringe on the intellectual property rights of third parties; Illegal File Sharing; Firearms and weapons (including without limitation, knives, ammunition, guns and anything that can be defined as a weapon or firearm); Material which incites or promote violence, hatred, prejudice or racism; Pornography, adult material/content; Prepaid or other stored value cards that are not associated with a particular merchant and/or are not limited to purchases of particular products or services; Prescription drugs, illegal drugs, drugs (including steroids, health supplements); Pyramid or Ponzi scheme products or third-party payment processing or payment aggregation products, multi-level marketing and other “get-rich quick” schemes or high yield investment programs; Satellite and cable TV descramblers; Shell Banks; Tobacco products (including electronic cigarettes and e-liquid); Timeshares or property reservation payments; Illegal gambling services of any type; Unregistered charity services/Non-Governmental Organizations; Unregulated Forex Brokers; Money laundering, terrorism financing, fraud, sanctions violations, tax evasion and other illegal activities (source: https://exactly.com/documents/payment-account-terms) - **Permitted industries (provider's own list):** Online businesses and e-commerce stores; Global online merchants; Subscription businesses; Marketplaces and platforms; Affiliate networks; Businesses paying freelancers or stakeholders; Businesses needing mass payouts; Businesses needing multi-currency merchant accounts and reporting ## Licences - United Kingdom: FCA, E-money institution, Opay Holding Limited, register no. 901022 (https://register.fca.org.uk/s/firm?id=0010X00004bkCNhQAM) Safeguarding: Exactly holds received funds in a segregated account, safeguarded under the Electronic Money Regulations 2011 until they are spent, withdrawn or returned. E-money is not a bank deposit and the FSCS does not cover it. Its terms say the IBAN may be issued by a third party, which it does not name. ## Fees Source: https://exactly.com/faq (checked 2026-10-20) ### Plans - **Payment Account:** Custom pricing ### Currency exchange (FX) - FX markup: Not published ## Opening an account Opening an account typically takes three to five business days. 1. **Contact sales.** Write to Exactly's payment experts at info@exactly.com. 2. **Register.** Register for the Payment Account and give the KYC information requested. 3. **Checks.** Provide identity, address, ownership and source-of-funds documents. 4. **Account live.** Get access to the Business Portal and the account's IBAN. Documents: Not published ## Pros and cons - Pro: IBAN account in the company's name, alongside card acceptance - Pro: Mass payouts to freelancers and partners - Pro: Built for e-commerce, subscriptions, marketplaces and affiliate networks - Pro: Support team covers four languages - Pro: Trustpilot score of 4.2 from 20 reviews - Con: No prices published for the Payment Account - Con: Entities from 185 countries and territories are refused, including India, Hong Kong, the UAE, Brazil, Mexico, Turkey, Ukraine, Bulgaria and Croatia - Con: Payment rails and currencies not listed - Con: Opening is through the sales team - Con: Alcohol, adult content, tobacco, prescription drugs, timeshares and unregulated forex refused ## Finzil's take (opinion) Exactly is mainly a card-acceptance and payout provider for online businesses, and its Payment Account adds an IBAN to hold and move the proceeds. Its long refused-country list rules out companies from many markets, including India, Hong Kong and the UAE, and nothing is priced in public. ## Alternatives - [PayDo](https://finzil.com/providers/paydo): E-money institution · UK - [Payset](https://finzil.com/providers/payset): E-money institution · UK - [Clear Junction](https://finzil.com/providers/clear-junction): E-money institution · UK - [OpenPayd](https://finzil.com/providers/openpayd): E-money institution · UK ## FAQ **Is Exactly a bank?** No. Opay Holding Limited, trading as Exactly, is an e-money institution authorised by the FCA, reference 901022. Funds are safeguarded, not covered by the FSCS. **How much does the Exactly Payment Account cost?** Exactly publishes no Payment Account prices: fees are tailored to each client and shown in the Business Portal before each transaction. **Which countries does Exactly not serve?** Its terms list 185 countries and territories whose entities it will not process, including India, Hong Kong, the UAE, Brazil, Mexico, Turkey, Ukraine, South Africa, Bulgaria, Croatia and Monaco. **Which businesses does Exactly not accept?** Its list includes alcohol sales, adult content, weapons, tobacco, prescription and other drugs, timeshares, unregulated forex brokers, shell banks, unregistered charities and illegal gambling. --- Finzil (finzil.com) is an independent directory of business accounts. No paid placement. Find providers that accept your business: https://finzil.com/find